Privacy Policy

Effective Date: May 27, 2025

Grotez Bharat Private Limited (“we”, “our”, “us”), operating under the brand name MakeMyFile, is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services, whether through our website makemyfile.com, WhatsApp, in-person at our office, or by email.

1. Business Information

Legal Entity: Grotez Bharat Private Limited
Office Address: First Floor, Above Naveen Honda, Opposite Gurudwara, Shastri Circle, Udaipur, Rajasthan – 313001
Email: contact@makemyfile.com
Phone: +91 9429693646
Jurisdiction: Udaipur, Rajasthan, India

2. Information We Collect

We collect the following personal information, as required for our services:

Full Name
Phone Number
Email Address
Residential Address
PAN and Aadhaar Numbers
Bank Account Details
Gold-related Information
Any documents required for identity or service verification

3. How We Collect Data

We collect information through:

Website forms
WhatsApp communication
In-person visits to our office
Emails exchanged with our team

4. Website Tracking & Cookies

We use cookies and third-party tracking tools, including Facebook Ads and Google Analytics, to understand website traffic and improve user experience. You may control cookie preferences through your browser settings.

5. Purpose of Data Collection

We collect your data to:

Verify your identity
Facilitate and improve our services
Communicate with you regarding your inquiries or service needs
Enhance customer support and experience

6. Data Sharing

We do not sell, rent, or share your personal data with third parties. All information is kept confidential and used solely for service delivery and internal analysis.

7. Data Protection

Your data is stored securely using encryption, limited access control, and other technical safeguards. We strive to protect your information against unauthorized access, alteration, disclosure, or destruction.

8. User Rights

You have the right to:

Request access to your data
Ask for correction or deletion of your data
Withdraw consent (subject to legal obligations)

To exercise these rights, please contact us at contact@makemyfile.com.

9. Data Storage Location

All user data is stored securely on servers located within India.

10. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to:

Grotez Bharat Private Limited (MakeMyFile)
📍 First Floor, Above Naveen Honda, Opp. Gurudwara, Shastri Circle, Udaipur – 313001
📧 contact@makemyfile.com
📞 +91 9429693646